When a member of your organization votes on a proposal, claims a task, or joins for the first time, those actions cost a tiny amount in network fees. Typically fractions of a cent. Most communities do not want their members worrying about that, especially since most members will not be carrying anything to pay it with. So by default, Poa pays.
The mechanism is the solidarity fund. A shared pool of resources covers transaction costs on every supported chain. Most organizations opt in automatically during setup, get sponsorship for free, and never think about it again. This doc is for the times you do need to think about it.
Sponsorship covers the user-facing transactions members initiate inside an organization. That includes:
It does not cover the transaction that originally deploys an organization (that one is funded once by whoever creates the org, since it is a much larger operation). It also does not cover treasury outflows. Treasury spending requires its own community vote, and the gas to execute the resulting transfer is paid from the treasury itself.
For an org that is actively using sponsorship, the practical experience is straightforward. Members never see a "gas fee" prompt. Voting is free. Claiming work is free. Joining is free.
The fund is replenished from a few sources:
All of this is visible on the protocol dashboard in the Solidarity fund section. You can see the current balance, recent inflows and outflows, and the sponsorship success rate at a glance.
If the fund is depleted on a given chain, or if a specific transaction can not be sponsored for any reason, the system falls back to self-funded. The member pays the network fee themselves out of their own balance, like a regular wallet transaction. This is the exception, not the default. Most orgs running healthy sponsorship never hit the fallback. But it is the right fallback to have. Even if Poa as a company shut down, your organization still functions. Members just pay their own gas.
You can also configure a per-org override. Some orgs want to always self-fund (perhaps they are large enough to handle it from their own treasury), and that is a one-time setting during deployment.
The Computer Science Co-op deployed two months ago with sponsorship turned on. In those two months:
Total: 521 sponsored UserOps. At average gas costs on the org's chain (Gnosis), that is a few dollars of total protocol expense. Members never saw a fee prompt for any of it.
If you want to see your own org's sponsorship draw, head to /protocol, find your org's chain in the Gas usage section, and you will see the running total.
docs/PAYMASTER_HUB.md. The current balance and recent activity are on the protocol dashboard.